Headquartered in Norfolk, Virginia, PRA Group was founded in 1996 with the premise of doing things differently. We built a company that treats customers fairly and with respect, meets high levels of compliance and reliability, creates rewarding careers for its employees, and fosters a sense of belonging by working together to build an equitable and inclusive culture. We are committed to changing the world’s perception of the nonperforming loan industry.

Our company culture is the foundation for everything we do. 

Around the world, we promote among all employees a common set of values and commitments that define how we treat each other, how we relate to our customers, and the responsibilities we have to our shareholders, regulators, clients, and others. We call these core values PRA CARES. They’re the principles that reflect our company’s culture, why PRA Group was started, and who PRA Group is today. Our goal is for every PRA Group employee to personalize and live these shared values—because they are guidelines for everything we do.

• COMMITTED to always doing our best work.
• ACCOUNTABLE for our actions.
• RESPECTFUL in our interactions with each other.
• ETHICAL in every situation.
• SUCCESSFUL because we work together as a team.