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Over 25 years of redefining the nonperforming loan industry.

Headquartered in Norfolk, Virginia, PRA Group was founded in 1996 with the premise of doing things differently. We built a company that treats customers fairly and with respect, meets high levels of compliance and reliability, creates rewarding careers for its employees, and fosters a sense of belonging by working together to build an equitable and inclusive culture. We are committed to changing the world’s perception of the nonperforming loan industry.

Our company culture is the foundation for everything we do. 

Around the world, we promote among all employees a common set of values and commitments that define how we treat each other, how we relate to our customers, and the responsibilities we have to our shareholders, regulators, clients, and others. We call these core values PRA CARES. They’re the principles that reflect our company’s culture, why PRA Group was started, and who PRA Group is today. Our goal is for every PRA Group employee to personalize and live these shared values—because they are guidelines for everything we do.

Our Mission

To deliver nonperforming loan solutions that drive success through a long-term focus and customer care.

From a single employee to the global footprint of PRA Group and its subsidiaries, our company is built on this mission. It gives purpose to, and is the foundation of, everything we do.

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Our Vision

To be the trusted leader, changing the world’s perception of the nonperforming loan industry.

This shared vision fuels our pursuit of redefining the nonperforming loan industry, is our guiding light to the future of PRA Group, and sets our bar for success.

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Awards & Recognitions

Global Biorisk Advisory Council STAR™ Facility Accredited (GBAC STAR)

Silver and Bronze Level Stevie® Award Winners in The Annual American Business Awards®

Inside Business The Roaring 20 Award Winners

Communities in Schools Lend a Hand Impact Award Winners

CoVa BIZ Community Impact Award Winners

Credit and Women in Credit Award Winners, Special Recognition for Diversity & Inclusion

Danville Exceptional Community Spirit Award Winners

Better Business Bureau, Recognition for 25 Years of Accreditation


PRA makes it a priority to strengthen the health and well-being of the communities in which we work and live.